You receive a shortlist of 2–3 hospitals matched to your diagnosis — all personally visited, all chosen for clinical fit, with honest reasoning for each recommendation.

Without China Care

You're in a consultation where everything is in Chinese. You're nodding, but you don't know what's been agreed about your treatment.

With China Care

Your concierge is in the room with you — interpreting in real time, asking the questions you don't know to ask, and confirming the treatment plan in English before you leave.

Without China Care

You receive a cost estimate with no context. You don't know if it's accurate, inflated, or what it includes.

With China Care

Treatment cost is quoted directly by the hospital. Our fixed coordination fee is stated upfront and kept separate. No surprises. If China isn't the right option, we tell you at no charge.

Founder & Healthcare Concierge

Xiaoyue Peng

Your point of contact — from first message to discharge day

“When you contact China Care, you are contacting me. I review every case personally and I will tell you honestly if China is not the right option for you.”

I have lived and worked across China, Sweden, Singapore, Macau, and Hong Kong. That experience on both sides — inside China’s hospital system and inside the world international patients come from — is what China Care is built on. I kept seeing the same gap: treatments that existed in China, patients who needed them, and no reliable way to connect the two.

My role is not clinical. I am a coordinator and advocate: I know which hospitals to trust for which conditions, I know how to read the cost landscape, and I know when to say the answer is not China. China Care is registered in Hong Kong as Huayou Health Consulting Limited. My fee is fixed and disclosed upfront.

9 years international marketing English & Mandarin HK-based Every hospital personally visited

WhatsApp Xiaoyue Now Usually replies within a few hours

Patient Cases

Real patients. Real outcomes.

Names and identifying details anonymised at patients’ request.

CAR-T — Lymphoma

David T. — Canada

Diffuse large B-cell lymphoma · SYSUCC, Guangzhou

Outcome 14 months sustained remission

His oncologist in Toronto had no further options to offer. He found China Care while searching for CAR-T alternatives. Within a week we had identified an active trial at SYSUCC in Guangzhou. He is now in complete remission, fourteen months later. “I had been told there were no options left.”

Health Screening — Early Detection

Anonymous L. — Singapore

Executive health screening · JD Health, Shenzhen

Outcome Early-stage finding, treated successfully

Quoted $14,000 by a Singapore private hospital, she contacted us while planning a business trip to Shenzhen. We booked a 2-day full-body programme at JD Health for $4,200. Screening flagged a 1.2cm nodule later confirmed as early-stage — caught at a stage where treatment was straightforward.

View All Stories →

How It Works

From your first message
to discharge — handled.

Free case review

Send us your diagnosis and treatment history. We assess whether China holds a genuine advantage for your case and tell you honestly if it doesn’t. No cost, no obligation. Response within 24–72 hours.

Hospital matching & proxy consultation

We recommend 2–3 hospitals matched to your clinical profile. For cancer cases, we can attend a proxy consultation at the hospital on your behalf and report back in English with a suitability assessment — before you commit to travel.

Travel & logistics

We coordinate your medical visa, hospital appointment, accommodation near the treatment centre, and airport transfer. Most patients travel with one companion — we handle their logistics too.

In-person support

Xiaoyue attends key consultations as interpreter and patient advocate. You are never in a room alone where decisions are being made about your care. The final treatment plan and cost are confirmed by the specialist at your first in-person appointment.

Aftercare

You receive a complete English discharge summary including DICOM imaging files and a follow-up protocol your home physician can act on. We remain available for 90 days post-discharge and can coordinate remote follow-up with the treating team.

Free initial review — no payment until you decide to proceed

Fixed coordination fee — treatment cost quoted by hospital

You can withdraw at any point

Start with a Free Review

Common Questions

What patients
ask us first.

Don’t see your question? Ask Xiaoyue directly on WhatsApp. Most enquiries receive a personal reply within a few hours.

How does China Care charge for its services?

We charge a fixed coordination fee: USD 2,000 for cancer surgery, radiotherapy, or chemotherapy; USD 3,500 for CAR-T cell therapy or bone marrow transplant. Treatment cost is quoted directly by the hospital and shown as a separate line item — we never add to it, inflate it, or mark it up. No payment is required until you decide to proceed.

Do I need to speak Chinese?

No. Xiaoyue attends key consultations with you as interpreter and patient advocate. All cost estimates, treatment summaries, and discharge documentation are provided in English. Our partner hospitals all have international patient departments with English-speaking staff for day-to-day communication during your stay.

What if China is not the right option for my situation?

We will tell you directly. We have declined to take on cases where the patient’s best option was closer to home — and we will do the same for yours. Our long-term reputation depends on honest advice, not on filling hospital beds. The initial case review is always free and carries no obligation.

Still unsure?
Let’s talk.

Send a message and Xiaoyue will review your situation personally. If China is the right path, she’ll tell you what the next step looks like. If it isn’t, she’ll tell you that too. Either way, you’ll have a clearer picture than you do right now. Most enquiries receive a personal response within 24 hours.

WhatsApp Xiaoyue Submit Your Case

Free, no-obligation assessment

Personal response within 24 hours

Honest eligibility advice

HK-registered company

The trusted person your family needson their side.

Choose the service that bestmatches your healthcare needs.

It isn’t the hospital.It’s who’s navigating it with you.

Real patients. Real outcomes.

From your first messageto discharge — handled.

Trusted Healthcare Partners

What patientsask us first.

Still unsure?Let’s talk.

The trusted person your family needs
on their side.

Choose the service that best
matches your healthcare needs.

It isn’t the hospital.
It’s who’s navigating it with you.

From your first message
to discharge — handled.

What patients
ask us first.

Still unsure?
Let’s talk.