78,000+ Expat PatientsRCGP CertifiedPublic · Grade 3A24/7 Int'l Medical CentreUS & UK Trained Doctors
Sir Run Run Shaw Hospital Hangzhou's Most International-Ready Hospital
Sir Run Run Shaw Hospital (浙江大学医学院附属邵逸夫医院) is a Grade 3A public hospital affiliated with Zhejiang University School of Medicine, established in 1994 with a donation from Sir Run Run Shaw. It is widely recognised as Hangzhou's most experienced hospital for international patients — its International Medical Centre (IHC) has served 78,000+ patients from 168 countries since opening in 2009. RCGP-accredited, with US-licensed physicians on staff, 24/7 care, and 28 international insurance partners. For the right case, it offers the most complete international patient infrastructure of any hospital in Hangzhou — but whether it's the appropriate option depends on your diagnosis and objectives. China Care helps you work that out before you travel.
3 Qingchun East Road, Hangzhou — ~30 min from Hangzhou Xiaoshan International Airport
Quick Facts
Payment
Direct billing with 28 int'l insurers
Consultation
In-person required; remote case review available
Appointments
1–2 weeks (expedited available)
Language
English, Chinese, Japanese, Korean, French, German
Type
Public · Grade 3A · Zhejiang University
78,000+
Expat patients served since 2009
168
Countries and regions
28
International insurance partners
RCGP
UK Royal College accredited
About the Hospital
Hangzhou's Most Experienced Hospital for International Patients
Sir Run Run Shaw Hospital (浙江大学医学院附属邵逸夫医院) opened in 1994, built with a generous donation from the Hong Kong philanthropist Sir Run Run Shaw and matching funding from the Zhejiang Provincial Government. From its inception, the hospital was designed with an international orientation — establishing cooperative relationships with US medical institutions including Loma Linda University and the Genesys Regional Medical Center in Michigan, through which it introduced Western clinical training and hospital management models that were pioneering for a Chinese public hospital at the time.
In 2009, the hospital opened its International Medical Centre (IHC) — a dedicated, independently functioning unit with its own reception, appointment system, and care pathways. The IHC was one of the first international medical centres established within a Chinese public hospital and has since served over 78,000 patients from 168 countries. The centre operates with a general practice (GP) gatekeeping model — patients first see a GP who coordinates referrals to specialists as needed — a structure familiar to patients from the UK, Ireland, Australia, New Zealand, and many other countries. The hospital's General Practice department was the first in China to receive accreditation from the Royal College of General Practitioners (RCGP, UK).
Today, the hospital spans multiple campuses including the main Qingchun campus, Xiasha campus, and the newly opened Grand Canal campus. It employs a US-licensed full-time GP physician (Dr. Mudita Malhotra) on its international team, maintains bilingual medical documentation, and partners with 28 international insurance companies for direct billing. For patients seeking treatment in Hangzhou — one of China's most liveable and technologically advanced cities — Sir Run Run Shaw offers the most comprehensive international patient infrastructure available.
"The most experienced international hospital in Hangzhou — 24/7 care, RCGP-accredited general practice, US-licensed doctors, and 168-country patient base since 2009."
Why Patients Choose
Three reasons international patients choose Sir Run Run Shaw Hospital
Most Comprehensive International Infrastructure in Hangzhou
The IHC is a standalone international medical centre within a public hospital — with its own reception, dedicated appointment scheduling, bilingual medical records, 24/7 availability, and evening/weekend clinics. The GP gatekeeping model mirrors Western healthcare systems, meaning patients don't need to navigate China's specialist-direct system alone. With 28 insurance partners offering direct billing, 5+ languages supported, and US/UK-trained physicians on staff, the level of international integration is exceptional for a Chinese public hospital.
Full Spectrum of Clinical Care Under One Roof
As a Grade 3A teaching hospital affiliated with Zhejiang University, Sir Run Run Shaw offers the same depth of specialist care as any top-tier Chinese public hospital — from oncology and minimally invasive surgery to cardiology, orthopaedics, and reproductive medicine. The difference is that international patients access this care through the IHC, which coordinates the entire pathway from GP assessment through specialist referral, rather than navigating the system independently.
Hangzhou — China's Most Liveable Major City
Hangzhou, home to the West Lake (UNESCO World Heritage) and the headquarters of Alibaba Group, consistently ranks as one of China's most liveable cities. It offers a high quality of life for patients recovering from treatment and their accompanying family members. The city is also a major transportation hub — 45 minutes from Shanghai by high-speed rail, with an international airport serving direct flights to most Asian and European capitals.
Beyond the Hospital
Why Patients Work With China Care
Even at a hospital as internationally experienced as Sir Run Run Shaw, knowing whether it's genuinely the right fit requires an independent perspective.
Is this hospital the best choice among Hangzhou's three leading hospitals for my condition?
Should I go through the IHC or directly to a specialist department?
Can my case be reviewed before I travel?
What documents do I need to prepare?
How does the cost compare to treatment in my home country?
The departments most commonly accessed by international patients through the IHC at Sir Run Run Shaw Hospital.
International Gateway
General Practice & IHC
The International Medical Centre serves as the primary entry point for international patients. GP-led assessment with same-day access to specialist referrals. Full bilingual documentation, 24/7 availability, evening and weekend clinics. US-licensed GP on staff. RCGP-accredited practice standards.
GP Gatekeeping24/7 CareRCGP AccreditedUS Doctor
Strong Programme
Minimally Invasive Surgery
Sir Run Run Shaw is nationally recognised for laparoscopic and robotic-assisted surgery, particularly in hepatobiliary, colorectal, urological, and gynaecological surgery. Training centre for minimally invasive techniques. High-volume centre with excellent outcomes.
Full-spectrum cancer care including surgical oncology, chemotherapy, radiation therapy, and immunotherapy. Multidisciplinary tumour boards. Active clinical trial portfolio, including CAR-T and targeted therapy options through Zhejiang University's oncology network.
Medical OncologyRadiation OncologyImmunotherapy
Also Available
Orthopaedics & Sports Medicine
Joint replacement, arthroscopic surgery, sports injury management, and spine surgery. Active collaboration with the hospital's rehabilitation and physiotherapy departments for integrated post-surgical recovery.
Joint ReplacementSports MedicineArthroscopy
Also Available
Cardiology
Interventional cardiology, electrophysiology, cardiac imaging, and cardiac rehabilitation. The hospital's cardiology team manages a high volume of coronary interventions and structural heart procedures.
InterventionalElectrophysiologyCardiac Rehab
Explore your options
Not sure which department fits your case?
China Care reviews your records and helps determine the right entry point — before you travel.
How China Care Helps You Reach Sir Run Run Shaw Hospital
Step 1 · Free Review
Submit Your Records
Send your medical records and treatment goals. Free, typically 1–2 days.
free · 1–2 days
Step 2 · Hospital Access
Appointment Confirmed Before You Travel
China Care coordinates with the IHC, translates records, and confirms your appointment. Fixed fee, agreed upfront.
Hospital Access · fixed fee
Step 3 · In-Person
Consultation in Hangzhou
In-person consultation via the IHC. Treatment plan and cost estimate provided. China Care's coordinator accompanies you.
in-person · plan & estimate
Step 4 · Ongoing
Treatment & Follow-Up
Continuous interpretation, coordination, and post-treatment documentation support from China Care.
continuous support
Visitor Information
Practical Information
Address
3 Qingchun East Road, Hangzhou
~30 min from Hangzhou Xiaoshan Airport. 45 min from Shanghai by high-speed rail.
International Centre
IHC: +86-571-86006118 / Email: isc@srrsh.com
China Care handles all coordination. IHC open 24/7 with evening and weekend clinics.
Appointments
1–2 weeks (IHC can expedite)
Evening and weekend clinics available. Phone and email booking via IHC.
Language
English, Japanese, Korean, French, German
Full bilingual IHC team. China Care provides additional interpretation support.
Insurance
Direct billing with 28 insurers
Cigna, Allianz, AXA, Bupa, Aetna, and more. China Care can verify your coverage.
Transport
Hangzhou Xiaoshan Airport (HGH)
Direct flights from London, Paris, Amsterdam, Rome, Moscow, Dubai, Tokyo, Seoul, Singapore. High-speed rail to Shanghai (45 min).
Questions & Answers
FAQs About Sir Run Run Shaw Hospital
Is Sir Run Run Shaw a public or private hospital?
Sir Run Run Shaw is a public Grade 3A hospital affiliated with Zhejiang University. Its International Medical Centre (IHC) operates as a dedicated international patient pathway within the public hospital structure, with its own reception, appointment scheduling, and care coordination team.
Does the IHC have English-speaking doctors available 24/7?
Yes. The IHC operates 24 hours a day with English-speaking physicians, including a US-licensed full-time GP. Evening and weekend outpatient clinics are available by appointment. The centre can also arrange interpretation in Japanese, Korean, French, and German as needed.
What international insurance does the hospital accept?
The hospital has direct billing arrangements with 28 international insurance companies including Cigna, Allianz, AXA, Bupa, Aetna,招商信诺, MSH, GBG, and many more. If your provider is not on the list, the hospital can often accommodate through a deposit-and-reimbursement model. China Care can verify your specific coverage.
How does Sir Run Run Shaw compare to the other top Hangzhou hospitals?
Sir Run Run Shaw is ranked #50 nationally while Zhejiang University Second Hospital is #8 and First Hospital is #10. However, Sir Run Run Shaw has by far the most comprehensive international patient infrastructure: dedicated 24/7 IHC, RCGP-accredited GP model, US-licensed physicians, 78,000+ expat patient base, and 28 insurance partners. For patients who need a hospital that can genuinely operate in English from first contact through to follow-up, Sir Run Run Shaw is often the best choice in Hangzhou. For the highest-acuity care where ranking is paramount, Zhejiang University Second Hospital may be preferred.
What is China Care's role at this hospital?
China Care is an independent medical coordination service. We help patients determine which Hangzhou hospital is best for their case, coordinate IHC appointments, provide bilingual interpretation, and assist with follow-up documentation. All medical fees are paid directly to the hospital. China Care charges a separate coordination fee, agreed with you upfront.
Disclaimer: This page is for reference only. Confirm all details directly with the hospital. China Care does not provide medical advice.
Still Deciding?
Not every hospital is the right fit for every patient
Hangzhou has three world-class hospitals. China Care helps you find the right match for your diagnosis and preferences.
Free initial case review · Fixed coordination fee · Pay the hospital directly for all medical costs
We use essential cookies to run this site, and analytics cookies to understand how it’s used — only with your consent. See our Cookie Policy for details.
